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Terms & Conditions

GIRI Training and Consultancy Limited – Terms and Conditions

1. About these Terms and Conditions
1.1 These Terms and Conditions (the "Conditions") form the whole of our 'Agreement' with you.
1.2 In these Conditions 'we' and 'us' means GIRI Training and Consultancy Limited (Registration Number 12232371) known as G T and C Ltd; 'you' means the individual or organisation booking a Course under these Conditions;
'Booking' means a request by you to book a Course with us; 'Course' means a GIRI course; 'Credit Account' means a pre-arranged credit account with us; 'Delegate' means an individual enrolled on a Course by you; 'Equal
Opportunities and Diversity Policy' means our policy to ensure that no individual receives less favourable treatment
than any other on the grounds of sex, race, colour, nationality, ethnic origin, religion/belief, age, marital status, sexual
orientation, political belief, disability, irrelevant offending background or for any other reason which cannot be
objectively justified; 'Reasonable Adjustments' means reasonable adjustments either in accordance with relevant
equality legislation or as part of what we deem to be good practice.
1.3 These Conditions replace all other terms and conditions previously applicable and shall apply to any booking to the exclusion of any other terms and conditions.

2. Booking
2.1 Subject to clause 2.2, you may make a Booking online atwww.hardhattrainingservices.com
2.2 Booking a Course shall be regarded as an offer by you to book a Course under these Conditions.
2.3 You shall provide us with the name of the Delegate(s) at time of booking and any special requirements they may have particularly with regard to diet, mobility and access.

2.4 You shall provide us with the email address and postal address of the Delegate(s) at the time of booking to enable us to send joining instructions (and post training materials to delegates ahead of courses being delivered remotely – where applicable)
2.5 We do understand that circumstances can change and therefore substitution of a Delegate(s) will be allowed up to the commencement of the Course without charge, subject to clauses 2.3 and 6, but we ask, if possible, that you give
us 48 hours or more advance notice prior to the Course commencement.

2.6 You shall ensure all named delegates are able and permitted to access the remote learning platform where a course is being delivered remotely

3. Confirmation
3.1 Acceptance of your offer will take place on sending you written confirmation of your Booking. Our acceptance of your Booking brings into existence a legally binding Agreement between us.
3.2 Joining instructions will be forwarded to you by email prior to the Course start date. If you do not receive the joining instructions within 7 days prior to the Course start date you must notify us immediately.

4. Price
4.1 We reserve the right to change prices listed without notice.
4.2 Course prices do not include meals, parking costs or any other cost incurred as a result of or in connection with a Course.
4.3 Value Added Tax will be added to all taxable supplies at the current rate.

5 Payment
5.1 All payments must be made in UK sterling (GBP) and reference our invoice number where provided.
5.2 Payment must be received at time of booking via credit/debit payment card or other agreed payment method, or by BACS remit. All payment arrangements must include the provision of a purchase order reference.
5.3 Where payment is to be made through a Credit Account, payment shall be made within 30 days of the date of invoice. If payment is made via BACS a remit must be received within 2 working days of the booking.
5.4 No payment shall be deemed to have been received until we have received cleared funds.
5.5 Without prejudice to any other right or remedy available to us if payment is not received when due we shall be entitled to:

5.5.1 Cancel the Agreement; and/or
5.5.2 Suspend the delivery of any other Course to you; and/or
5.5.3 Withhold the issue of any applicable Course certificate; and/or
5.5.4 Include interest on the amount outstanding from the date when such payment is due until the date of actual payment (both after as well as before judgment) at a rate per annum of 4 per cent above the base rate from
time to time of Barclays Bank plc. If we must recover the outstanding payment recovery costs are to be paid by you.

6. Cancellation by you
6.1 If you cancel a Booking or transfer to another Course it must be in writing (including email) and if your request is received:
6.1.1 More than 14 days before the Course start date we shall refund you the Course.
6.1.2 Between 14 and 7 days before the Course start date we may charge you up to 50% of the Course, and only refund the difference;
6.1.3 Less than 7 days before the Course start date no refund shall be made.
6.2 Any request to transfer to another Course must state the date to which you wish to transfer to (which must be within
twelve months of the original Course start date)

7. Cancellation by us
7.1 All Courses are subject to availability and demand and it is your responsibility to confirm the status of a Course with our Course Bookings Team prior to the Course start date.
7.2 We reserve the right at any time:
7.2.1 to cancel Courses and refund in full. No further liability will be accepted.
7.2.2 to vary Course dates, speakers and venues.
7.3 We shall endeavour to inform you as soon as possible of any Course cancellation or variation.
7.4 Every effort has been made to ensure the accuracy of information contained within our literature and materials, including any Course description; however, we do not accept responsibility for any errors or omissions. We reserve the right to cancel any Booking for a Course, where any such error or omission has occurred, even after we have accepted such a Booking.

8. Delegates
8.1 Prior to a Delegate(s) attending a Course it is your responsibility to bring these Conditions to their attention. Where Delegate is under the age of 18, it is your responsibility to ensure that the parent or guardian of that Delegate has
given their consent to the Delegate undertaking the Course. We may ask for proof of this consent, and if this is not given to our satisfaction there may be consequences as set out in clause 8.9 below.
8.2 You agree to indemnify us in respect of any loss, damage or injury caused to the property of us, our employees or any third party by the conduct, act or omission of a Delegate(s).
8.3 Delegates shall be required to comply with all the rules, procedures, policies and guidelines in place at the Course venue and/or our premises, including but not limited to Alcohol, Drug, Substance abuse and Weapons, Smoking,
Sun Safety, health and safety, disciplinary and security procedures and our Dignity and Respect Guidelines
8.4 Delegates are not allowed to bring the following on to our premises.
8.4.1 Alcohol; or
8.4.2 Any object that could be used to threaten or injure another person (including any knife or other type of sharply bladed or pointed object or gun or other firearm).
8.5 Delegate(s) that are not adhering to our Equal Opportunities and Diversity Policy and/or our 'Dignity and Respect' guidelines such Delegate may, at our sole discretion, be required to leave the Course and our premises (if applicable) immediately. We shall not be liable for any refund or compensation in such circumstances.
8.6 If we consider that:
8.6.1 A Delegate is under the influence of drink or illegal substances, in possession of illegal substances, misusing legal substances, unsuitably dressed or behaving in a threatening, abusive or otherwise unacceptable manner; and/or
8.6.2 A Delegate is a risk to the health and well-being of themselves and/or others; and/or
8.6.3 A Delegate's Course attendance times are unacceptable, such Delegate shall be required to leave the Course and our premises (if applicable) immediately. Other than where a Delegate is required to leave for a reason
outside their reasonable control, we shall not be liable for any refund or compensation in such circumstances.
8.7 Some of the training provided by GIRI Training and Consultancy Ltd can be physically and/or mentally demanding. All Delegates must be capable of completing the training in that respect. We cannot be held responsible for any costs that may be incurred due to a Delegate(s) being unable to complete training as a result of any inability on their part. Where there is any concern you should contact us, and we will assess what reasonable adjustments may be made to assist you or your Delegate(s).
8.8 Prior to making a Booking it is your responsibility to ensure that a Delegate(s):
8.8.1 Has the physical ability; and/or
8.8.2 Has the communication skills; and/or
8.8.3 Has the literacy and/or numeracy skills; and/or
8.8.4 Has met any prerequisites listed for the Course that is/are required for a Delegate(s) to attend and complete the Course on which they have been enrolled, and for which we are not able to make Reasonable Adjustments.
8.9 Subject to clause 5.5.3, for those Courses where a Course certificate is ordinarily issued, a Course certificate shall be issued to a Delegate(s) who has, in our opinion, successfully completed and attended any such Course and, if relevant, attained a sufficient level of competence.
8.10 You shall forward on any issued Course certificate to the applicable Delegate(s).

9. Intellectual Property
9.1 The names, images and logos identifying GIRI Training and Consultancy Limited are the propriety marks of G, T and C Limited
9.2 All other trademarks, brand names, product names and titles and copyright used in our prospectus or the training material are trademarks, brand names, product names or copyrights of their respective holders. No permission is
given by GIRI Training and Consultancy Limited in respect of the use of any of them and such use may constitute an infringement of the holder's rights.
9.3 Copyright subsists in our literature (including our Course catalogue and training material) and no part of our literature may be reproduced in any form without our prior written consent.

10. Fair processing Notice statement

10.1 The information you provide to the GIRI Training and Consultancy Limited, will be used for administering Training Courses and for purposes connected with the Construction Industry Training Board's ("CITB") role as an Industrial Training Board in accordance with the Industrial Training Act 1982.

10.2 Your data will be held securely and treated confidentially and will not be disclosed to external parties other than as required for the purposes described above. This may include sharing your information on the CITB Construction Training Register as well as with employers, awarding organisations, competency card schemes or training providers. Further information, including your legal rights and how your information may be used, can be found by:

- viewing the CITB Privacy Notice online at citb.co.uk/privacy;

- asking the Approved Training Organisation for information about how they manage your personal data.

11. Liability
11.1 Nothing in this Agreement is intended to limit liability for death or personal injury caused by our negligence.
11.2 Subject to clause 11.1 we shall not be liable to you:
11.2.1 for any indirect, special or consequential loss of any nature whatsoever; or
11.2.2 for any loss of profits, business, contracts, revenue, goodwill, contracts or anticipated savings or for any administrative inconvenience or disappointment.
11.3 Subject to clause 11.1, our liability to you in contract, tort or otherwise is limited to the Course.
11.4 We accept no liability for any reliance placed upon the contents of any Course literature supplied. The said material
is intended for reference purposes only and is not intended, nor should it be used, as a substitute for professional advice and judgement or to provide legal advice with respect to particular circumstances.
11.5 We shall not be liable for any loss or damage caused to a Delegates vehicle on our premises unless caused by our wilful misconduct.
11.6 We shall not be liable to you and/or a Delegate for any loss or damage to property caused by an event outside our reasonable control (including the misconduct or negligence of another delegate) or where the Delegate remains in exclusive charge of the property concerned. Delegates are recommended to have insurance in place to cover loss, damage or theft of their personal effects and money.
11.7 We shall not be liable to you for any delay or for the consequences of any delay in performing our obligations under this Agreement if such delay is due to any cause or circumstance beyond our reasonable control (including without
limitation strikes and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident, pandemics/ epidemics) and we shall be entitled to a reasonable extension of time for performing such obligations.
11.8 The contract that is created on the basis of these terms and conditions is between you and us only. Hard Hat Training Services Limited (the operator of this website) is not a party to that contract nor does it have any obligations
or liabilities under it.

12. Data Protection
12.1 Any personal data you provide to us (either directly or via Hard Hat Training Services Limited) will be used in order to deliver the contract between us. We may also use such personal data for marketing our services to you in the future, but you can opt out of receiving such communications at any time by contacting us by any means to tell us.
12.2 Any personal data you provide to HHTS (via its website or otherwise) will be processed in accordance with its privacy policy available here Privacy Policy. You hereby acknowledge and agree that any personal data that you provide to
HHTS via its website in connection with these terms and conditions will be transferred to us.

13. General
13.1 Without waiver or limitation of any rights or remedies we shall be entitled to set-off any and all monies owed by us to you against any and all monies owed by you to us under this or any other contract.
13.2 A person who is not a party to this Agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this contract but this does not affect any right or remedy of a third party that exists or is
available apart from that Act.
13.3 The headings in this Agreement shall not affect its interpretation.
13.4 If any part of this Agreement is held to be illegal or unenforceable (including any provision in which we exclude our liability to you) the validity and enforceability of any other part of the Agreement will not be affected.
13.5 The Agreement between us shall be governed by and interpreted in accordance with English law and the English courts shall have exclusive jurisdiction to resolve any disputes between us.

14. How to contact us
14.1 You may make a complaint or give feedback about the services provided via email to dawn.wilkinson@giritraining.co.uk
14.2 You can contact GIRI Training and Consultancy Limited Course Bookings for anything specific to your booking by emailing dawn.wilkinson@giritraining.co.uk or by post to Office 2, Consett Innovation Centre, Ponds Court Business Park, Genesis Way, Consett, Co. Durham DH8 5XP


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